- · Rooms Division
- · Food and beverage Division
- · Sales and marketing Division
- · Account & finance Division
- · Engineering and maintenance
- · Security
- · Human resources
These divisions can be divided into two
- Revenue centers
- Non Revenue centers
Revenue Centers/Front Office of the house
- · Front office
- · Food and beverage
- · Spa and Treatment centers
- · Retail stores
Support Centers/Back of the house
- · Housekeeping
- · Accounting
- · Engineering and maintenance
- · Human resources
- · Security
Rooms Division Departments
· Front office
· Reservations
· Communications/telephone operators
· Concierge
· Housekeeping
Food and beverage Division
According to the statistics, F&B Department constitutes the second largest revenue generator of a typical hotel with an average of 23.1 for Food sales, and 8.6 % for Beverage sales. In a five-star hotel, Food and Beverage outlets might have the following forms:
§Room Service/Quick Service
§Specialty Restaurants
§Coffee Shops
§Bars
§Lounges
§Clubs
§Banquets/Catering Functions ÞWedding, Birthdays
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